Shipping & Returns

At Bilimoria Fishing, we strive to provide a seamless and satisfactory experience for our customers. This page outlines our general policies for shipping and returns. Please note that more specific details may be provided at checkout or upon request.

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Shipping Information

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1. Shipping Locations:

   • We currently ship within South Africa. For inquiries about international shipping, please contact us directly.

2. Delivery Times:

   • Estimated delivery times vary depending on your location and the shipping method selected at checkout. While we aim to meet these timelines, delays may occur due to unforeseen circumstances.

3. Shipping Costs:

   • Shipping costs are calculated based on the weight, size, and destination of your order. Full details will be provided at checkout.

4. Tracking:

   • Once your order has been shipped, we will provide a tracking number to allow you to monitor its progress.

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Returns Policy

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1. Eligibility for Returns:

   • Products may be returned within [ 7  days] of delivery if they are defective, damaged, or incorrect. Items must be unused and in their original packaging.

2. Return Process:

   • To initiate a return, please contact our customer service team at [info@bilimoriafishing.com]. Provide your order number and details of the issue.

3. Refunds and Exchanges:

   • Approved returns will be eligible for a refund, or store credit. Refunds will be processed using the original payment method within (7 days) after the return is received and inspected.

4. Return Shipping Costs:

   • If the return is due to an error on our part (e.g., defective or incorrect items), we will cover the return shipping costs. Otherwise, return shipping costs will be the responsibility of the customer.